Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Checking account Making/receiving payments, sending money New Jersey

Citibank has a promotion to give depositors a bonus of $400.00 if they open a Chencking account for $15000.00. This $400.00 bonus will be paid to the depositor upon maturity of 90 days from the date of opening of the account. On -/-/2016, I opened such a checking account at the Citibank branch, located at - - -, - , NJ for $15000.00. The maturity date has already passed and I still did not receive this $400.00. So I made several phone calls to the branch manager - - as well as several other bankers in the bank to inquire about it. They all told me that I am qualified to receive this $400.00 bonus and I should receive it any day. However many days had gone by and this $400.00 was still not credited to my account. I referred many other people to open such account with Citibank and they all have received the $400.00 bonus so far but not I. The following are - people I referred to the bank to open accounts who have received the $400.00 bonus, one is - - -, Account no. - and - - -, Account No. -.