Experian Credit Reporting Complaint

Experian Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report Texas

I submitted all required information that was asked for by the website and then something poped up asking questions from one of the credit bureaus to verify my identity and i answered all questions correctly and to the best of my knowledge and it denied me because it could not verify my identity. I have already reported identity theft to the Federal Trade Commission. Please contact me as soon as possible.