Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Other bank product/service Account opening, closing, or management Illinois

Victim of identity theft, numerous accounts opened in my name. Please close account, do not send new cards, and remove account off of all - credit agencies. Citibank was asked to close all accounts in - -, remove all e-mail communications, and continued to send numerous cards and account numbers. All accounts disputed. I opted out of arbitration with Citibank after receiving a letter from them stating it had to be done by -/-/-. I sent an Opt Out of arbitration on all accounts on -/-/- and received documentation from Citibank that out of - accounts addressed out of - that - account did not meet the criteria for Opt Out because it was received after their deadline, when all were sent on the same day. I have sent FCRA documentation with identity theft report, police report, and documentation of identified Banks that had closed accounts. I received a Collection letter originating from a Citibank account ending in - that was sent - -, - from a - - -. Then, I received a letter from Citibank that was sent regarding the same account that was sent - -, - that stated that if I did not contact them by - -, - the account would go into collection after I had already received a letter from the - - - on the same account. I still get e-mails about accounts I have no idea what they are after requesting no e-mail communication by Citibank. Privacy settings were changed through Citibank when I never initiated anything online. Citibank continues harassment and intimidation.