Barclays PLC Credit Card Complaint

Advertising and marketing

Barclays PLC Credit card department,

Advertising and marketing Michigan

As a - user we answered a promotion for Visa thru Barclays Bank to create additional reward points by using their Visa. We were to received - points once we spent $1000.00 using the Barclays - Visa. We did. We could see the points on the statement. They have since disappeared. -, the points created monthly have not been transferred to the Choice Privilege Acc't. The promo, also, promised - points on the anniversary date of the - card. We fear that wo n't happen. Tried to use the customer support for both - Hotels and Barclays Bank. They just point fingers back to each other.

Barclays PLC customer in Michigan
Jan 05, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with non-monetary relief

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