Conventional fixed mortgage Loan modification,collection,foreclosure
Ditech Financial LLC Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure Florida
My house was placed into foreclosure status with a sale date of - -, -. I have been working closely with DiTech to modify the mortgage and avoid losing my home. I submitted ALL required documents via fax in - -. DiTech agents went back and forth with me for weeks requesting duplicate information. On - -, - a DiTech agent advised me that all documents were in and would be forwarded to loss mitigation and the sale date would be postponed. To date I have been unsuccessful reaching anyone to confirm the status of my application ; no one answers or returns my calls. I contacted - in - for assistance ; today - -, -, the representative and I learned today that DiTech needs - additional documents to consider moving forward with the modification.Further, the representative was concerned that precious time passed and at this point I have not received any significant feedback. DiTech has not communicated with me effectively, I have been misinformed, not given the correct information or asked for duplicate information. I had adequate time to settle this matter with DiTech, because of their lack of concern I am not days away from foreclosure and no one to help me right the wrong DiTech has caused. I am in a desperate situation and I simply request that someone intervene in the process to allow time for the modification to be reviewed. I am running out of time, and simply can not afford to leave another unanswered call.
Ditech Financial LLC customer in Florida
Jan 04, 2017
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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