U.S. Bancorp Credit card department,
Signed up for US BANK - rewards card during - -, using their - promo site at -. At the sign up bonus given was - plus extra for each - - won. Total bonus should be just around - - - sign up bonus and around - Olympic bonus ). I called US bank in - ( only call made that month - to confirm everything is good with all promo and a female service rep was able to confirm. Now 4 months later US bank is claiming I dont qualify for - extra since they do n't track correct enrollment. I consider this complete fraud and false advertisement on US BANK part. Also after googling my issue, it seems quite a few customers had same issue with US bank not honoring its own promo.
U.S. Bancorp customer in New Jersey
Dec 27, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| [email protected] | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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