Capital One Credit Card Complaint

Advertising and marketing

Capital One Credit card department,

Advertising and marketing California

Please reference last complaint from Capital One Subject : Your submission, [ Case number : - ] - - from Capital advised she would listen to calls and would get back to me with an answer but never returned my calls. I tired teaching - - from Capital One but was unable to reach her at the number she provided, every time I would call the line would be busy and so I would reach out to someone else at Capital One only to be advised that they tired and the line was busy. Capital One has left me in a financial mess with my other creditors, they refuse to reissue the Access checks/ reissues the checks they returned due to fraud on my account. Capital One also has false advertisement about the Access checks I was told I could use the checks for balance transfers, but the limit was never disclosed on the letter as to how much only the interest rates/ special offer to get 12 months of 0 percent interests rates.

Capital One customer in California
Dec 21, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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