Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Pennsylvania

I entered into a mortgage modification with WFHM -/-/- through -/-/-. I was advised by at least - mortgage specialist ( staff changed constantly, so communication was difficult and there was poor transition between staff. I was advised however by each of the specialists that upon completion of the modification, all late payments would be removed from my credit report. - is now disputing this fact. My credit is now so severely affected that I have no options for refinance with another lender.

Wells Fargo & Company customer in Pennsylvania
Dec 20, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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