Citibank Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Citibank Mortgage department,

VA mortgage Loan servicing, payments, escrow account Texas

Citi mortage.lender I am a - % - veteran. In - we - no property tax. My lender took out of my payment put tax money in escrow every month for a few years. At the end of each year they paid the tax collector. Drawing intrest off the money. I contacted my tax collector they went back a few years and sent a check to Citi mortage for the taxes paid in error. I am in a repayment program with citi mortage during this period. Now citi mortage tells me they are going to hold the check from the tax assessor. Until the last repayment is made. Again collecting intrest. This seems to be creative intrested in there favor at my expense. I 'm not well educated even I see them dipping twice and giving my money a ride at my expense. - did something similar to me years ago. I did n't ask for help then and wish I would have. This time I 'm asking for help. I need help please -

Citibank customer in Texas
Dec 19, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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