Capital One Credit Card Complaint

Capital One Credit card department,

Closing/Cancelling account Texas

On -/-/2016 I was billed - in error. I disputed the charge with Capital One. Capital One initially credit me back and said they would investigate. One -/-/2016 Capital One re-billed me the charge they initially credited. -/-/2016 I started receiving harassing calls to pay a for all the finance charges and late fees that they tacked on because of re-bill. I contacted Capital One and I was told that they did not investigate the dispute that was originally filed. I was told they would credit my account back for the late fees. finance charges, and accrued since the initial disputed that had been filed in -/-/-. The there was a total of $170.00 that was suppose to be credited back to my account because of their error and failure to dispute. In return, Capital One closed my credit card, falsely reported inaccurate information to -, -, - in regards to my account being past due, charged off and delinquent. They violated my consumer rights under the FCRA. They also took my $200.00 deposit that was used to secure the card since it was a secured credit card. They refuse to return it or either credit the deposit towards another card. They have failed to provide adequate resolution that has been detrimental to my credit and have defamed my person as to report false information to the credit bureaus. They have called and repeatedly threatened illegal legal action against me. I am wanting adequate response and resolution as this has been an issue since -/-/2016 that has not been resolved.