Freedom Mortgage Mortgage department,
FHA mortgage Loan servicing, payments, escrow account California
I had a difficult time paying online. The people at this company acted so unprofessional and unhelpful. I spent hours talking with different people and no one could even verify that I had previously called. My payment ended up being late and extra charges were uncured. They hung up on me. They promised to call me back and never did.
Freedom Mortgage customer in California
Dec 14, 2016
* Source: CFPB Complaint Database
Freedom Mortgage response to complaint:
Closed with explanation
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