Capital One Credit Card Complaint

Capital One Credit card department,

Closing/Cancelling account California

Capitol One refused to correct incorrect information it continues to furnish to credit agencies regarding a credit card account I closed in -. Capitol One reports an open Capitol One Credit Card with a Revolving Account, an overdue balance, a status of past due, and missed payments. I did open an account with Capitol One briefly on - -, -, but I never made any payments on this account or used it in anyway and I closed the account in - -. Capital One kept this account open by mistake and mistakenly charged a $23.00 administrative fee, despite that I had already closed the account and completed all payments. I was able to work with a customer service representative at Capital One and confirm the account was closed, and since -, I have discussed this matter with other Customer Service representatives over the years, and they have confirmed that the account is closed and no payments are due. I have never received any notice of this account or any bill since -. Yet Capitol One continues to provide incorrect information about this account to Credit Reporting Agencies. This negative information is damaging my credit score. My negative credit score is impacting the rate at which I am able to obtain various loans and causing additional monthly payments.