U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Checking account Account opening, closing, or management California

I applied for USBANK checking account along with visa signature card since they were offering $150.00 bonus. Also they were offering $100.00 credit if you spend $500.00 within a month. I completed both requirements and to my dismay I was denied the promotions they were offering after I made a balance transfer and spend over $500.00 on the credit card. After writing to -/CFPB USBANK agreed to fix the credit card promotion. But I still do n't see $100.00 credit. But I was denied checking account promotion. I was told that I have n't opened the correct checking account. I called USBANK online customer care right after I opened the account and asked them if account is opened correctly. I was told as long as I entered the promo code correctly I am eligible to receive the Bank promotion. It has been more than 3 months and no $150.00 promotion was applied to my acct. When I called USBANK customer care on the phone they asked me to call the branch in -. It seems they do n't know what they are doing. I called bank last week and they told me checking account was not open properly to receive the bonus after investigating this issue for few days. US Bank online customer care did n't do due diligence when I called customer support right after opening the checking account and followed all the instructions to receive the bonus including direct deposit.