JPMorgan Chase & Co. Credit card department,
Advertising and marketing Tennessee
I opened an account with Chase that promised - points for - rewards. The offer did not clearly start when the offer began or ended except for " - months ''. It was not clear if it was - months of opening the account or - months of activation. The account opened on -/-/2016, I received the card -/-/2016 and activated it in -/-/-. I was charged an $85.00 membership fee. Chase refuses to reward the points.
JPMorgan Chase & Co. customer in Tennessee
Dec 12, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with non-monetary relief
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