Bank of America Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Illinois
The last paperwork that I received from Bank of America said that I was - month behind on my mortgage. I agree. This was in -/-/- They sold my mortgage to - and then all of a sudden I was - months behind. I am not sure what happened. I do n't save paperwork because I new where I was with the situation. I am not sure how how these companies work completely. I asked for paperwork stating my payments and how they were applied. What they sent me I do n't understand at all. Now I tried to make a payment and they would not accept it. Please help Sincerely - - -, IL - -
Bank of America customer in Illinois
Dec 12, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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