Bank of America Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Bank of America Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Illinois

The last paperwork that I received from Bank of America said that I was - month behind on my mortgage. I agree. This was in -/-/- They sold my mortgage to - and then all of a sudden I was - months behind. I am not sure what happened. I do n't save paperwork because I new where I was with the situation. I am not sure how how these companies work completely. I asked for paperwork stating my payments and how they were applied. What they sent me I do n't understand at all. Now I tried to make a payment and they would not accept it. Please help Sincerely - - -, IL - -

Bank of America customer in Illinois
Dec 12, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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