U.S. Bancorp Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

U.S. Bancorp Mortgage department,

Conventional fixed mortgage Settlement process and costs Minnesota

I married - on -/-/-. On -/-/- we went to US Bank and I co-signed a loan for - for $75000.00 to refinance her house. We separated on -/-/- and I moved out of the house. On -/-/-, I went to US Bank and requested a print-out of the transactions of the loan. I saw that - had taken out $55000.00 without my knowledge and I was not contacted from US Bank that she was taking additional money. The first withdrawal happened on -/-/- for $25000.00, and on -/-/- she added $30000.00 to the loan, both of these without my knowledge. I told US Bank on -/-/- not to allow - to increase the loan for any additional money. It was my money that made all of the payments of this loan. - was not working or bringing in an income from the onset of the loan as she was going


US Bank had my cell number to contact me at any time ; and on -/-/- - from US Bank left me a voice mail saying that they were unable to stop - from taking any more money against the loan. On -/-/- I returned to US Bank and asked for another printout. It showed that on -/-/- she withdrew an additional $50000.00. making it a total of $100000.00. of additional money - withdrew without my authorization or signature. The settlement - and I agreed to when settling our divorce was that I pay her $78000.00. and she was required to apply that to the loan so US Bank could rewrite the mortgage and remove my name from the loan. I am requesting that US Bank pays me $100000.00 due to the unauthorized withdrawals that occurred without my signature of the transactions. Also, I want the additional money that I paid due to the interest and increased mortgage payments.

U.S. Bancorp customer in Minnesota
Dec 12, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more