Bank of America Mortgage Complaint

Bank of America Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Washington

I am selling my home. Bank of America holds the note. When I requested a payoff there was a miscellaneous fee totaling $1700.00 attached to my payoff. This fee was not a pending mortgage payment or any type of lien, past due bill, tax or outstanding cost associated with the property. It is a fee that they could not explain and the person on the phone even described as strange. When the call was made to Bank of America mortgage division they could not explain what this cost was or had any documents to support how it came about. I have a pending closing that will be hampered by this. They would not escalate the issue for a faster turn around and said it would be 10 days to respond with a letter which would be after closing. Bank of America is demanding the additional $1700.00 which is not even part of my original deed and has nothing documented that it is valid cost associated with my loan.