Professional Recovery Management Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft

Professional Recovery Management Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Texas

This company is attempting to collect a debt that is a result of identity theft. This company previously responded to complaint - by stating they have a duty to open a " reasonable '' investigation and that they have not been provided with anything to back up a claim of identity theft. To date this company has received : the official dispute from - - which, after - did their own investigation promptly removed this item completely from my credit file. Still working with - and - to do the same ), a copy of the FTC affidavit of identity theft and a letter from my bank - - - - documenting the data breach they had which resulted in my identity theft. This company apparently considers " reasonable attempts '' at an internal investigation to mean not reading the initial dispute. The dispute states that - Bank had a data breach which resulted in all of my personal information. Fox Collection Center has made it their position that because the services in question were opened using my driver 's license information that this debt must be valid. Obviously that logic is erroneous given that by definition identity theft is the theft of one 's identity which includes their personal identifying information - i.e. driver 's license. Note that the driver 's license in question is not even in the state the services were rendered.

Professional Recovery Management customer in Texas
Dec 06, 2016

* Source: CFPB Complaint Database

Professional Recovery Management response to complaint:
Closed with explanation

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