Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

Other mortgage Loan servicing, payments, escrow account Maryland

Freedom Mortgage sent me a check for an escrow overage of ~ $400.00 in -. In -, they told me my escrow account was short $190.00 and I had to send them that immediately, but my payment would also be increasing to cover larger escrow in the future. Why did n't they calculate future escrow at the time of the refund, keep the money and keep my payment the same?