JPMorgan Chase & Co. Credit card department,
Chase card fraudulent late fees : In -/-/- chase charged my account $150.00 and -/-/- so far $270.00 late fees All payments were made on the due date after - pm. Chase phone payments ( automated payment system - rolled the payments over to the next day then charged late fees. The bank was making more in late fees than interest which were respectively $140.00 and so far - for -/-/-. When I call, they say it 's automatic they can not undo it although its wrong
JPMorgan Chase & Co. customer in Massachusetts
Dec 02, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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