Capital One Credit Card Complaint

Capital One Credit card department,

Closing/Cancelling account New York

Capital One closed - of my credit card accounts which were all in good standing/ - with - balances. After condescendingly shuffling me from - rep to next, they firmly stated there was nothing they could do and the card was closed for spending inconsistent to what 's expected. Seriously? I charged a - item. They yanked - in credit, which consequently destroyed my credit score by shattering my utilization! My score dropped nearly - points. I was in the middle of applying for a refi on my house. Done. No one will even consider extending credit to me now thanks to this injustice! I asked them nicely if they could lower my interest rate since they destroyed any chances I will have at obtaining a consolidation loan. They denied this to me. I never once made a late payment to Capital One. They have destroyed my financial future by this unjustified action of which they treat me like a criminal over the phone. I am absolutely distraught over this. I recently changed careers due to health issues and this is further complicating my life!