Freedom Mortgage Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Freedom Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure California

- 2016 of this year, I Became unemployed lost my job, me and my wife immediately notified our lender freedom mortgage, about the situation. We submit the proper paperwork over 5 times now. applying for so called programs that they offer. the first time there underwritter lost all of our information. We have been going through this process since - of 2016 and every 30 days they need us to submit the same paperwork or make a payment by a certain date. We are making payments and they are not applying the amounts that we send in to our loan, so that they can continue to collect interest on our loan

Freedom Mortgage customer in California
Nov 23, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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