JPMorgan Chase & Co. Credit Card Complaint

Advertising and marketing

JPMorgan Chase & Co. Credit card department,

Advertising and marketing California

I have a credit card for my daughter with Chase - Visa. It had a $2000.00 limit. I set the limit because my daughter is -. For years it worked just fine. When she hit the limit we got a call or purchase was denied. This month Chase allowed a $5000.00 over run. Yes, I got a bill for $7000.00 on a card that has a $2000.00 limit. When I called to complain they said " it happens all the time '', " this is standard practice '' and " it 's simply how we do business ''. Someone should put a stop to this.

JPMorgan Chase & Co. customer in California
Nov 23, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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