Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

My escrow was calculated for the new payment. The bank estimated my local taxes at an apporximate 20 % rate hike ( no one can tell me how they came up with that formula ). I spoke with the - in mid -/-/- questioning this and alerting them that my taxes will indeed drop from the previious period due to several factors afforded residents in -. I was told to email the final tax bill to them which I did on -/-/2016. My tax bill has acually been REDUCED by approximately $ - from the previous year - not the 20 % increase they projected -. To date there is no update on my escrow recalculation or new payment which is due -/-/-. I spoke with - yesterday and although they have received all my documentation they have no time frame on when they will adjust my escrow. I left a message with the " supervisor '' and she has negleted to return my call. As it stands right now, beginning -/-/- I will be overcharged approx $300.00 a month with no time frame as to when that will be corrected.