BBVA Compass Credit card department,
I opened up a credit card with BBVA Compass. The credit card came with a promotion of getting - points worth a $100.00 statement credit after opening up the credit card and then making $1500.00 of purchases within a time limit. I have made the purchases within the required time limit and have not received my points. I received a voicemail message from BBVA Compass on - -, 2016 admitting that I had met the terms of the promotion and that I would receive the points within 2 weeks. It is now - -, 2016 and I still have not received the points that I was promised.
BBVA Compass customer in California
Nov 21, 2016
* Source: CFPB Complaint Database
BBVA Compass response to complaint:
Closed with explanation
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