BBVA Compass Credit Card Complaint

Rewards

BBVA Compass Credit card department,

Rewards California

I opened up a credit card with BBVA Compass. The credit card came with a promotion of getting - points worth a $100.00 statement credit after opening up the credit card and then making $1500.00 of purchases within a time limit. I have made the purchases within the required time limit and have not received my points. I received a voicemail message from BBVA Compass on - -, 2016 admitting that I had met the terms of the promotion and that I would receive the points within 2 weeks. It is now - -, 2016 and I still have not received the points that I was promised.

BBVA Compass customer in California
Nov 21, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more