JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Advertising and marketing New York

UDAAP violation Chase branch and card services phone staff not trained on product benefits ; key exclusions from " - points transfer to leading hotels '' not disclosed in table signage marketing for the new Chase Sapphire Reserve. It took 40 minutes and multiple phone calls to learn that - - is not eligible for - transfer, after I had already signed up for a card for myself and my husband at $450.00 cost each. A reasonable person would have assumed - is a " leading hotel. ''