Citibank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Citibank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New York

I had a Mortgage with Citi Mortgage with a balance of $230000.00 as of Statement date -/-/2016. At around this exact time I refinanced my house and a Check was mailed out to Citimortgage Inc. for the amount of $230000.00. A refund for the over payment of $1400.00 is due back to me. Several Calls to Citimortgage have been to no avail. They have refused to send me a refund check. It 's been over 60 days since the over payment. Please help me recoup this over payment.

Citibank customer in New York
Nov 19, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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