U.S. Bancorp Credit Card Complaint

Payoff process

U.S. Bancorp Credit card department,

Payoff process Minnesota

I took a cash advance on my credit card on -/-/16. I made a payment on -/-/16 to cover the minimum payment plus the cash advance amount and a little extra to cover the interest. My credit card company applied the full payment to the purchases balance at the lower interest rate. I called them on -/-/16 and the person said that since the cash advance was n't " billed '' yet on a statement, that they did not have to apply the payment to the higher interest rate. My " cut off '' date is around the - of the month. I asked what I needed to do to get that fixed and I was told he could n't do anything for me.

U.S. Bancorp customer in Minnesota
Nov 18, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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