Equifax Credit Reporting Complaint

Unable to get credit report/credit score problem getting my free annual report

Equifax Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report Arizona

The company that is responsible for providing my credit report can not verify my identity when I try to use their online service to request a credit report. After entering my information this message comes up 'We 're sorry, for your protection we are unable to deliver your Equifax Free Annual Credit Report online. ' If I can not get through their system, how reliable is the information they hold about me and provide other organizations who may be running enquiries about my credit? How do I know enquiries on my name are actually about me if they ca n't event get my identity right? The only option to get a free credit report is to mail them personal information to a -. This looks like a sure plan for identity fraud. Fortunately, I have some time on my hands so I will be taking it further with all the relevant federal and state agencies. Identity requirements from their website : 'Please include with the attached form a copy of one item in EACH of the categories below in order to enable us to verify your identification and address. The item you submit from the " Identity '' category MUST contain your Social Security Number and the item you submit from the " Address '' category MUST contain your current home mailing address. Identity Social Security card Pay stub with Social Security Number W2 form Address Driver 's license Rental or lease agreement/house deed Pay stub with address Utility bill ( gas, electric, water, cable, residential telephone bills ) '

Equifax customer in Arizona
Nov 15, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

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