Capital One Credit Card Complaint

APR or interest rate

Capital One Credit card department,

APR or interest rate Virginia

I have a - Capital One Credit Card with a $7500.00 cash advance limit and recently got - checks in the mail with a promotional offer of 0 % for 12 months. That means that I can write out - checks up to $7500.00 and not pay interest on that $7500.00 for 12 months! Only catch - the checks have to post by -/-/2016 and there is a 2 % fee for each transaction. FYI - this was all the information that was in large font with the checks. Great deal and just in time for - shopping right!? ... ... ... WRONG! Feeling like this was too good to be true I did some digging online. Let say I had a $0.00 balance on my card and never used it again during these next 12 months and only owed the $7500.00 cash advance from the promotional check - all fine an dandy! I would have 12 months interest free to pay off the $7500.00! BUT, lets say I did grocery shopping and made an additional $150.00 purchase after the check has posted to my account ... ... The new purchase would NOT have the 12 month period and would have the regular APR of 23 %. If I were to pay the $150.00 at the end of the month to pay off the new purchases in full, it would automatically deduct $150.00 from the $7500.00 cash advance I took and NOT the new purchases. Meaning, all new purchases would be hit with a 23 % APR until the $7500.00 cash advance was paid first ... ..If you understand the math this could be devastating if you did n't catch this in time and continue to make purchases on your CC ... You always hear about how Banks are shady but this is truly disgusting - baiting people into a financial trap knowing - well it will be too late once they realize that they got themselves into.

Capital One customer in Virginia
Nov 15, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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