Review and analysis of over 25 complaints against Specialized Loan Servicing LLC
Specialized Loan Servicing LLC consumers have reported over 25 official complaints related to Credit decision / Underwriting. Out of the 25 consumer complaints against Specialized Loan Servicing LLC, 12% were disputed by the consumer (i.e. the consumer was not happy with how Specialized Loan Servicing LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Specialized Loan Servicing LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Specialized Loan Servicing LLC Mortgage credit decision / underwriting November 2, 2016 - I mailed my check in to pay my mortgage it usually takes 10 days it took - the check bounced my bank took the check out the same day but took the check out before my direct deposit went it. My bank forgave the fee because it was 20 minutes difference. I called SLS immediately to submit my payment over the phone and stop payment. They told me that it was ok to wait for a notice. I called every week for a month. - said to wait, I received notice of foreclosure if I did not pay my over due payment. I called - again paid immediately like I tried to do two months before I asked if this was... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting June 1, 2016 - My husband and I were approved for a loan modification and the mortgage lender still has not update our credit reports. I have sent them communications and disputed with the credit bureaus and nothing transpired. It has now been a year since the loan modification has taken place and our credit is still being impacted with their inaccurate reporting. The credit report shows us as being past due $2400.00 as -/-/2016 the last update from my dispute. This incompetent mortgage lender SLS Specialized Loan Servicing company has ruin - our credit for an year and I want it resolved immediate... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting January 12, 2016 - Specialized Loan Servicing - company owes me $3000.00 money they held in a suspense account and never payed me back after close of escrow per - - at - -. ... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting January 11, 2016 - We had a HELOC ( Home Equity LOC ) with a company called " Specialized Loan Servicing '' ( SLS ) for ten years, which was paid off in full per their terms ( ten years maturity ) - 2015. Our new lender and myself were in constant contact with representatives from SLS on the pending closing of our new mortgage. SLS was informed that the closing might happen a couple of days beyond -/-/15 due to additional paperwork required, but they understood, and stated it would not be a problem as they had their guarantee that the loan would be paid off. We paid this company for 10 years on time eve... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting December 29, 2015 - I applied for a HAMP loan modification with the help of folks at the NeighborWorks HomeOwnership Center of Central MA. The papers were all submitted 14 days prior to a scheduled auction. SLS is refusing to review my application, and insists on moving forward with the application. It was my understanding that as a HAMP servicer, SLS needed the paperwork 7 days before an auction. Our situation has improved, we have solid income, my counselor tells me that the math works, I just need SLS to review my application. ... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting November 20, 2015 - The lender, - ARM Trust Mortgage Pass-Trough Certificat - - -, - - Bank - -, as Trustee as Serviced by Specialized Loan Servicing LLC, which I have my mortgage loan for my home located at - - -, -, CA -, is claiming that I have not paid my home mortgage payment since - 2015 which is totally wrong. And to make things worse they reported it to the credit bureaus. Every month we call the lender to pay the mortgage and they take the payment from our bank account, purchase a - - check, which we pay for it. After the payment is done, they send us a cop... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting November 5, 2015 - This has been an ongoing issue with SLS since -/-/-. They froze my HELOC due to a credit score decline. My score declined due a fraudulent collection account with - i/a/o $30.00. I contacted and filed a claim with CFPB at that time as I felt that there was no reason for freezing my HELOC. Only through the assistance of the CFPB was I able to get information from them pertaining to my credit score. I rectified the collection situation and the collection account was removed from my credit report. Accordingly my credit report improved back to the norm shortly therafter. I requested that... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting September 29, 2015 - I 've reached out to both SLS and - regarding my - mortgage that is now paid in full. They are reflecting on my credit report with the name Specialize Loan Servicing, but the address is for -. This is hurting my credit score and resulting to my interest rates increasing and not qualifying for credit. ... |