Bank of America Credit Card Complaint

Bank of America Credit card department,

Credit card protection / Debt protection Virginia

On -/-/16 I purchased a diamond and tanzanite necklace and ear rings from - - on the island of - and placed the charge on my Bank of America Visa Charge Card. When I returned to the - I had the necklace appraised and found that I had been cheated and defrauded. The diamonds were actually white sapphires. This is a very serious crime. I have all of the documents of the transaction, including - - 's description of the pieces as well as their formal appraisal of the jewelry. - - refuses to refund my money, even though I have emailed them all of the incriminating documents and a Bank of America supervisor told me that since the transaction is over 60 days old, that there is nothing they can do to reverse the charge. I need your assistance in applying pressure on Bank of America to reverse this charge from my credit card account. I will gladly supply them with the documents which prove my claim. I have many other avenues to explore if the bank continues to refuse to help me. Bank of America 's name will most definitely will be dragged in to other sources of complaints if I am forced to peruse them. I just want my money back. I calculate that I have actually lost $6100.00 ( cost of jewelry ) + $61.00 ( foreign Transaction Fee ) + $110.00 ( jewelry appraisal ) = $6300.00.