Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Credit determination Minnesota

On -/-/16, applied for a credit line increase on my mastercard account with Barclay USA. I received a denial letter dated -/-/16, this denial letter reflected an incorrect credit score, incorrect denial reasons, and was outdated back to -/-/16 ( over - wks ). Barclay claimed they received this credit information from -. On -/-/16, I got my annual free - credit report, report reflected the opposite of what Barclay USA Mastercard Services claimed. On -/-/16, I contacted -, rep " - '', verified no negative information on my credit report and gave a - point increased different credit score than what was reflected in Barclay 's USA letter dated -/-/16 to me. On -/-/16, I then contacted Barclay USA, rep " - '', questioning the incorrections & not current credit information & score. I additionally asked why my statement which was due on -/-/16 was still not processed nor was there interest fees correctly updated & reflected. " - '' asked to " hold on '' so she could get her service manager on the phone, " - '' then transferred me instead to -, rep " - '', who also again reflected that Barclay USA written claim denial


Barclay USA Mastercard Services Company appears to be in violation of the " Fair Credit Reporting Act '' & using " Deceptive Credit Consumer Tactics '' with utilizing " outdated '' consumer credit information & inaccurate credit scores in their business letters, and additionally deceptively trying to pass the " blame '' on to - Credit Bureau in the process. Please additionally note, that in - 2016, my original Barclay Mastercard, a CHIP card, was breached, ID theft and fraudulent charges occurred. My local police department report was made and Barclay reissued me a " new chip '' card/mastercard. It appears there is some deceptive business practices ensuing with this business.