Citibank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Citibank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

URGENT REQUEST FOR IMMEDIATE RELIEF : I am a - in financial distress, please help me today. Thank you. -/-/2016 Citi Bank agreed in writing to remove an escrow account of $600.00 from my mortgage, and I signed the Citi Escrow Removal Agreement form and faxed it, which Citi received -/-/2016.The bank refuses to remove the escrow account - claiming they need to pay my taxes of $2700.00 -/-/-, which was not a condition of their signed Escrow Removal Agreement. My escrow account has almost $4000.00., more than enough ; and Citi demands I continue paying into the escrow account in my payment due on -/-/-. The Citi Agreement had no such conditions to the escrow removal - is acting fraudulently, and abusively. Please help me today, I am available for a press conference immediately. Thank you so much. Please respond immediately to me, - -. Ph : -, email : --, address : - - -, - -, CA -, Cit Loan -. I have complained 3-times to the Citi Customer Service Dept ( after being cut off 6 times and was cut off after waiting on hold 45 minutes ) and am the victim of deceptive business practices, fraud, breach contract, and intentional infliction of -.

Citibank customer in California
Oct 11, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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