Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Settlement process and costs Virginia

- -, - - Received Specialized Loan Servicing LLC 's ( SLS ) Short Sale requirements - -, - - from - - The - - - - " I talked to SLS and they asked me to get a full loan payoff from -. I have ordered it. They also want your - bank statement, have you received it yet? Once I fax all of that in, they said it should be about 72 business hours for a decision. '' - -, - - Requested Short Sale Information was provided to SLS - -, - - from - - The - - - - " I am expecting a call from our negotiator today. '' - -, - - from - - The - - - - " SLS is asking for a bank statement for account ending in -. They said there are transfers going from - into that account. If you have a current statement for -, they want an updated one for that account too. '' - -, - - from - - The - - - - " SLS needs a certified market analysis. '' Requested Short Sale Information was provided to SLS - I


- -, - - from - - The - - - - " I am expecting to hear from the 2nd lien negotiator today. I had left a message yesterday for an update '' " The - lien negotiator said management is still asking for clarification on deposits coming from an account ending in -. They went into the - account ending in - on -/-/- and -/-/- for $200.00. '' - -, - - from - - The - - - - '' I know this is - and frustrating. We have to send the negotiator a letter signed by you explaining the transfers. He said they just want to be sure there are no accounts they are n't aware of. '' " they are also asking for -, - and - bank statements for all of your bank accounts '' Requested Short Sale Information was provided to SLS - I repeated that I do not have an account ending in -. I highlighted transaction code " - '' which is generated when performing an online transfer. - -, - - from - - The - - - - '' I am sorry to bother you but SLS is asking for more information. Have you received your quarterly statement for account ending in -? And they want the - and - statement for Account ending in -. '' Requested Short Sale Information was provided to SLS - -, - - from - - The - - - - " I know you are beyond frustrated, I understand. SLS told me in - we would have a decision in 72 hours and each time I have called since then they ask for more stuff. And then want another 72 business hours to review the info we send. It 's a vicious circle they have us going in. Requested Short Sale Information was provided to SLS - -, - - from - - The - - - - '' - from SLS just called me on your file. He said that upper management pushed the file back to him as a decline because they want another 30 days of paystubs. '' Requested Short Sale Information was provided to SLS - -, - - from - - The - - - - " SLS needs - and - bank statements. They also need paystubs or a current year to date profit and loss. '' Requested Short Sale Information was provided to SLS - -, - - from - - - '' They ( SLS ) asked for an updated HUD and - lien approval. I sent them a HUD and reminded them that our - lien approval expired while waiting on them. '' - -, - - from - - The - - - - " I 'm waiting on - from SLS to get back to me. '' No response from SLS - -, - & - -, - more requests from SLS