Ditech Financial LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Wisconsin

- - - - - - -. -, WI - -- -/-/- To Whom It May Concern : I would like to file a complaint against Ditech Financial LLC. Telephone number for customer service is -. Since I was unable to get a helpful response from Ditech Financial LLC to participate in foreclosure mediation as I 'm turning to you as a last resort. My case is in - -, WI with case number -. A quick history of the mortgage as has to do with a - sub prime loan that originated with mortgage broker -. The mortgage got transferred several times as transferred to -, - - Mortgage, -, and finally - - -. The servicer got transferred Green Tree - to Ditech Financial LLC which I was unaware that it happened without any notice to me. I did not receive a welcome letter from Ditech Financial LLC I did receive a letter from plaintiff


Ditech was the servicer as I was working with Green Tree Financial that I was interested in foreclosure mediation but I tried a couple of times as they were not willing to participate as I even paid the fee to - foreclosure network. I did send a couple of letters to plaintiff attorney - - if she had contact info for Ditech as I did n't have a single point of contact for servicer Ditech. I did not get a response back from - -. But I did get a notice from - - - - - that a sheriff sale schedule for - - and I still did n't have contact information for Ditech. I finally did an online search and found out Customer Service line for Ditech. That number is -. I called numerous times and got different reps, - rep told me to call - - - - - to setup the mediation. I left several messages for - - - - - and online requests to call me but never received a call. I did get an account number from - of the reps which is Ditech # - and finally got a contact from Ditech which is - -. Left her several messages to call me and finally returned my call on Friday afternoon - - just before the - holiday weekend. Told me could do a loan modification but nothing about foreclosure mediation as I tried to postpone sheriff sale that was scheduled for Tuesday - - right after - -. I did leave her voice mails as I needed more time to get loan modification completed but she never returned my call and sheriff sale happened on - -. I do n't know if A private person had the high bid or retained my mortgage company. I did see on - confirmation of sale hearing scheduled for - -. My main goal was an opportunity to participate in foreclosure mediation and to settle the matter but never got a chance. At this might do n't know If I have any recourse. Another concern I have is as the mortgage got sold several times and the original mortgage note did not move in the transfer. My understanding to foreclose the mortgage company must have original mortgage note. I believe - does n't have standing. I would like to thank you for your time and for reviewing my complaint. If you have any questions or concerns, please do n't hesitate to call me at your earliest convenience at - - - - -. Sincerely, - - -

Ditech Financial LLC customer in Wisconsin
Oct 03, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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