U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Other mortgage Loan servicing, payments, escrow account Pennsylvania

i am filing a complaint against u s bank home mortgage.took - and a half years to get our mortgage modified. with the lost papers miss filed papers and lack of them calling back after several messages left with questions about the papers and lost documents to allow my wife to talk to them because i was working. leaving messages etc. then told the dead line past re file again. we stoped our payment do to this so the mortage went from - to - as a result of this. and yet they now as of we finalized it all in - of this yr and they marked that payment late on my credit. when - payment was - - and are now say my escrow is - dollars behind and i have a letter that states we owe - thought this was clean slate fresh. nothing to pay in the rears cuz we have a mortgage over - hire then we started. they get angray when we call hem out on it and they say my house ins is behind when it came out of my bank auto pay till they took it over. etc. i need help trying to figure out how they can duble charge me higher mortgage and behind escrow there wrong and we cant afford all this the house it not worth what there hitting us with ..