SunTrust Banks, Inc. Mortgage Complaint

SunTrust Banks, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Virginia

My mortgage company SunTrust, unilateral and unconsulted changed my interest rate of 2.75 % fix on my mortgage loan agreed, approved and signed under a Permanent Loan Modification from - -, -, on the new following rates : - Since - - interest rate was changed from 2.75 % to 3.00 % - Since - - interest rate was changed from 3.00 % to 3.50 % and interest only mortgage was converted to Principal plus Interest - A letter received from SunTrust mortgage states that they will continue increasing my interest rate basis in a Margin plus an Index - adjustable rate. ( totally against our last year agreement ). I consider all SunTrust 's actions took on regards of my interest rate unfair and illegal, and base my statement on our mutually reached, signed and obligated to enforce agreement where clearly indicate of their paragraph - ( c ) : " Under this Agreement, the Borrower 's interest rate


that made me overpaid my mortgage. By this mean, I formally requested a review of all previous mortgage interest calculated since - -, and an immediate refund of all extra payments charge as result of this interest increase since - - until - -. Also, I requested new mortgage statements for the month of - - and after using the right interest rate approved by 2.750 % according to our Permanent Loan Modification reached in - -. I believe SunTrust should immediately respond and proceed to correct all their mistakes created against me, meanwhile, they should refrain to collect any mortgage amount different than the - stipulated in our agreement.