Capital One Credit Card Complaint

Capital One Credit card department,

Billing disputes Oregon

Simply stated, " if there is no late payment, then there can be no late fee! '' Here are the facts : 1. the credit card company is charging me several late fees from - - tho - - 2. there were no late payments 3.I mistakenly made - monthly payments in one month, the company did not initially credit - of the payments to the following billing cycle as I had intended it to do. 4. viewing on line my payment statements, transaction activity, and activity for this company all indicate equal payments of $25.00 for the period under dispute 5. my own bank records verify, except for the double payment, that each month a $25.00 payment was made from - through - - 6. the company has made some adjustments, but continues to bill for late fees and now has the minimum payment for - - at $100.00, rather than the usual $25.00 per month 7. I am a senior on a fix Social Security monthly income and can not afford such an increase


sent them a letter stating that if this issue isnt resolved to my satisfaction by - -, - by - I shall " walk away '' from the balance owing and will not respond to any of their attempts to collect any sums of money. I own nothing from which they can collect! I welcome your further inquiry regarding this issue. I sincerely hope you are able to show this company the error of their " best business practice ''. Simply because I was using good money practices by submitting - payments at once, I should not be penalized with " past due fees '' when the company 's own records clearly display no late payments!