Conventional fixed mortgage Settlement process and costs
Select Portfolio Servicing, Inc Mortgage department,
Conventional fixed mortgage Settlement process and costs California
2016 - SPS stated - was denied due to approximately - dollars over the - - that was approved. I filed a complaint with CFPB. Thereafter SPS agreed to except the tender over the - directly from me. SPS encourage me to re-apply with - - I was approved a second time - SPS denied the tender again due as the reinstatement amount was over - SPS stated once - funds are received I would have 7 days to tender the difference - I am and was prepared. SPS after a long conversation apologized for the error and stated to re-apply as your file will be flagged this time to avoid errors - re-vampped application as the prior approval was less than 30 days old.
SPS then stated I was misinformed and SPS would need to receive the funds as a whole. SPS on a - way ( SPS/Myself ) recorded conference with a third party to confirm the instructions once - release tender of - SPS denies this ever happened and refuse to put - representatives on the phone As the note holder in due course requesting- SPS a third party collection company - to establish relationship with master servicer Provide - actual INVOICE, who is the lender, who is the investor, a statement with a balance due, reinstatement information, payoff demand, a complete break down of all cost of postage including fed ex, - and USPS - Real Estate Review on property. Under the Freedom Of Information Act the information is not proprietary. A credit letter was sent to SPS to confirm tender of difference with more than enough funds in the account. SPS is denying tender to bring my account current.
Select Portfolio Servicing, Inc customer in California
Sep 14, 2016
* Source: CFPB Complaint Database
Select Portfolio Servicing, Inc response to complaint:
Closed with explanation
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