Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Hawaii

The issue is that the second - incurs a more restrictive if not inequitable requirement that the home be available to us and indefinitely not rented out whatsoever. The owner occupant requirement is to reside there for one year. Attached is the second home rider and the original security instrument ( paras - and - ) that the rider replaces. If this is a standard - - - document, then request Wells Fargo provide a signed letter that allows us to rent out the home after one year of possession or propose a resolution to address our concerns. It is also our informed opinion that the second home rider should have been disclosed and explained before closing. To say we had a three day right to rescind is a poor substitute for untimely notifications of material fact and overall poor loan management and communications.

Wells Fargo & Company customer in Hawaii
Sep 13, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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