TCF National Bank Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

TCF National Bank Consumer Loan department,

Vehicle loan Shopping for a loan or lease Wyoming

On - -, 2016 I contacted - - - to purchase a 2016 - - Pickup Truck. The Finance Manager that took my credit application was - -. ( See Attached E-Mail with Information ) I told Finance Manager up front that I was a Victim of Identity Theft, had a 7 year Extended Fraud Alert on my Credit Bureau Reports, and no loan could be considered until I was personally contacted by any lenders. On - -, 2016 - - confirmed my Financing was approved from lender -. I took delivery of vehicle on - -, 2016. On - -, 2016 I received an Adverse Action Credit Notice from Gateway One Lending & Finance for a " Credit Denial ''. I was completely unaware they were a Lender that - - - sent my Credit Application for consideration. I was NEVER contacted by a Gateway One Lending & Finance Loan Officer, and I was NEVER offered any credit under other terms from Gateway One Lending & Finance. I was contacted by ( 2 ) other lenders for my Credit Application. Both followed the rules pertaining to my 7 year Extended Fraud Alert on my Credit Bureau Reports with ( - ) Major Credit Bureaus -, -, and -. Neither of the other ( - ) Lenders issued an Adverse Action Credit Notice. Gateway One Lending issued an Adverse Action Notice without compliance with Federal Law pertaining to the Federal Credit Opportunity Act.

TCF National Bank customer in Wyoming
Sep 12, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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