Freedom Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Freedom Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Indiana

I have not received satisfactory response from Freedom Mortgage about payment history. -/-/-, I had to send them payment via certified mail be caused they had previously claimed they were not receiving payment. -/-/- they have not received payment even though it was sent. I have repeatedly tried paying on their website and receive error messages consistently. Now my credit is ruined because of this situation. They do not return my inquires.

Freedom Mortgage customer in Indiana
Sep 07, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Consumer disputes how Freedom Mortgage handled their complaint

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