Bank of America Credit Card Complaint

Bank of America Credit card department,

Advertising and marketing New Jersey

Bank Of America listed an offer for the BankAmericard Cash Rewards Card. In order to entice me to apply for this card, the card benefits offered were : $0.00 annual fee ; $100.00 online cash rewards bonus offer ; 1 % cash back on every purchase, 2 % at grocery stores and now at wholesale clubs and 3 % on gas for the first $2500.00 in combined grocery/wholesale club/gas purchases each quarter Calculate rewards Cash Rewards Low Introductory APR offer Show details Cash Rewards Get a 10 % customer bonus every time you redeem into a Bank of America ( R ) checking or savings account. If you 're a Preferred Rewards Cash Rewards client you can increase that bonus to 25 % or more. I applied for the card and logged into Bank Of America 's website to check on the card and noticed that I was charged a $39.00 annual fee. I contacted Bank Of America and was advised by a rep that the they could not remove the $39.00 fee and that


However, the whole purpose of me applying for that particular cash back card over other credit card offers was because of the $0.00 annual fee offer and the $100.00 online cash rewards bonus offer. Bank Of America did a bait and switch, offered services for signing up on the card, then issued the card, and refused to abide by the terms of the offer, arguing that its based on credit decision. Well, I was approved, and in fact issued a credit card, the same credit card I applied for. Therefore, the offers should have accompanied that card. Instead, bank of america ran my credit, reducing my credit score, knowing that they were not offering those benefits on the card.