Professional Recovery Management Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft

Professional Recovery Management Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Texas

I recently filed a complaint against this company for attempting to collect a debt that is not mine. The complaint number is : - The company responded saying they could not validate the debt and were updating my credit report to say " disputed ''. This is not acceptable. I want this item that does not belong to me completely removed from my credit report. The company responding saying that the letter from - relates to a data breach that happened after the account in question was opened. When reading the letter one can see that this is simply not the case. The letter says - became AWARE of the breach on -/-/- and nowhere in the letter does it state that the breach happened on that date. Furthermore I have attached a letter from - bank detailing the credit hack which occurred in -. As this letter from - is NOT dated one would have to utilize the toll free number on the letter to inquire about any dates or details relating to this debt. Below is the text from the original complaint : I am a victim of identity theft. Several years ago my bank, -, had a data breach. My sensitive information including name, social security number, date of birth and address were sent to over 1,000 people. Several accounts were open in my name without my knowledge or consent. This account was opened as a result of this identity theft. I disputed this directly with the company and did get a response. Later after dealing with that - had a major leak related to -. I have attached documentation regarding this leak which includes contact information for - Bank if you would like to verify the identity theft with the bank.

Professional Recovery Management customer in Texas
Aug 30, 2016

* Source: CFPB Complaint Database

Professional Recovery Management response to complaint:
Closed with explanation

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