Citibank Credit Card Complaint

Advertising and marketing

Citibank Credit card department,

Advertising and marketing Michigan

Citi AAdvantage sent me a letter stating they " need more information to process your application '' for a Citi/AAdvantage Platinum - - - account. They said " we are reviewing your application '' and then ask that I call them to verify my SSN. I did not apply for a Citi/AAdvantage credit card and believe they are making fraudulent statements, fishing for my business. I called to report that I did not apply and they asked for my personal information - name, SSN, birthdate - which I refused to provide. I gave them the application ID and they said they needed more personal information to help me.

Citibank customer in Michigan
Aug 27, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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