Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Other bank product/service Account opening, closing, or management California

Citibank offered a promotion for opening a CitiGold checking account in the beginning of the year. If the customer makes the requirements, we are supposed to receive - in - - points. I made the requirements, and even confirmed with a representative of CitiBank that I was supposed to receive the points by the end of -. I have not received the points yet. I made multiple attempts to ask Citi to honor their agreement, but to no avail.