Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Other bank product/service Account opening, closing, or management Washington

Costco changed credit card service to Citi Anywhere -. I signed up for paperless billing and in - received the first email alerting me of a balance and payment due. It also contained $25.00 late charge. Upon phone call to Citi I was informed that I did not receive my first bill in - because I had not signed up for bill alert notification. Interesting that once the late charge was added suddenly they sent me an email that I had a bill due. This is very deceptive and improper business practice. Anyone dealing with Citi beware.