Bank of America Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

Bank of America Money transfers department,

Domestic (US) money transfer Other transaction issues Virginia

I made a transfer from my Bank of America checking account to my - savings account using online banking ( bill pay ) as I have done for years. The $3000.00 was deposited in my - account and then they took it out charged a fee and sent a check to me marked " refer to maker '' on it. I took that to a Bank of America branch and they deposited it into my BofA account. Then a few days later it was taken out of my Bof A account again with a " refer to maker '' error. I again went to Bof - to get information and they put in a request for research. I then had a rep from - contact me and state that they are doing a treasury trace but that - presented the check to the treasury 4 times and that they still had the $3000.00. - has been attempting to contact - to get them to research it to no avail as they state the money is with Bank of America. This has been going on since - and I feel that I have been defrauded out of - since neither bank is blaming the other and no one can seem to get my $3000.00 back into either account.

Bank of America customer in Virginia
Aug 23, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more