Bank of America Money transfers department,
Domestic (US) money transfer Other transaction issues Virginia
I made a transfer from my Bank of America checking account to my - savings account using online banking ( bill pay ) as I have done for years. The $3000.00 was deposited in my - account and then they took it out charged a fee and sent a check to me marked " refer to maker '' on it. I took that to a Bank of America branch and they deposited it into my BofA account. Then a few days later it was taken out of my Bof A account again with a " refer to maker '' error. I again went to Bof - to get information and they put in a request for research. I then had a rep from - contact me and state that they are doing a treasury trace but that - presented the check to the treasury 4 times and that they still had the $3000.00. - has been attempting to contact - to get them to research it to no avail as they state the money is with Bank of America. This has been going on since - and I feel that I have been defrauded out of - since neither bank is blaming the other and no one can seem to get my $3000.00 back into either account.
Bank of America customer in Virginia
Aug 23, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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