Amex Credit Card Complaint

Identity theft / Fraud / Embezzlement

Amex Credit card department,

Identity theft / Fraud / Embezzlement Mississippi

I used my credit card with - yesterday. I was scammed. They got into my computer and locked it up. I called the no. on the computer and they said I had viruses on my computer and I had been hacked my foreign countries. Said they were the only ones that could fix it. Dumb me, fell for it to the tune of $290.00. -. is what is showing up on my credit card, but I was talking to someone who said they were - -, tele # -. I researched them, and they are definitely a scam company. Hope they have not ruined my computer. I need your help.

Amex customer in Mississippi
Aug 18, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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